Cognitive flexibility: the science of how to be successful in business and at work

The word “permacrisis” was selected as the word of the year for 2022, referring to a feeling of being permanently in crisis. The business world has certainly faced continuous and increasingly frequent disruptions over the last few years. These included COVID-19, lots of people leaving the workforce, geopolitical events and now the emergence of sophisticated AI such as ChatGPT.

These changes have unequivocally reminded leaders, human resource practitioners, governments and business schools that the only constant is that organisations need to always adapt. Indeed, the ability to predict and learn from changing environments is increasingly important for businesses.

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