What history says about getting AI and work right
- Architecture firms and real-estate developers are using AI to tailor office designs to client needs, building models that take into account a company’s industry, culture, working arrangements, and departments that will be using the space. Some, such as real-estate firm JLL, use generative AI to quickly create customizable 3D renderings of different design options.
- While large language models until now have learned how to use new software tools through demonstrations, new research finds that they can understand how to use an unfamiliar tool by “reading” the manual on their own.
- Some recruiters are using AI to aid their search for candidates for creative roles by feeding chatbots prompts to produce comprehensive lists of work that fits certain criteria; from there, they can identify the creatives behind the work for targeted outreach.
- A recent research finding on AI and productivity—specifically that lower-skilled workers will learn from the higher-skilled, more productive workers whose knowledge gets absorbed by AI—points to the need for employers to rethink how they evaluate worker performance and merit-based rewards. The higher-skilled workers “aren’t being compensated for what is a positive externality on everyone else in the firm,” study co-author and MIT researcher Lindsey Raymond recently told Charter Pro.
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