Cars and the Urbanizer’s Dilemma

To remain attractive, cities must do things that upset landlords and drivers.

 
In The Innovator’s Dilemma, the late Clayton Christensen described how great companies can fail by “doing everything right.” Facing a new technology or disruptive competitor, such companies follow a series of logical steps that lead to their demise:

1. They focus on the needs of their current best customers;
2. They double-down on activities that currently generate profits;
3. They take into account the (sunk) costs that underpin their existing product, which makes any change seem like a terrible waste; and
4. They avoid any drastic changes for fear of failure.

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Πηγή: drorpoleg.com