Combining technology with human resources management to strengthen virtual teams

Technology tools that best fit work tasks based on time and geography needs can encourage knowledge sharing, trust building and socialisation. Clark Shah-Nelson and Heather A. Johnson write that these tools, in combination with human resource management policies related to hiring, induction, training, and on-going appraisal practices can improve the performance of virtual teams.

 
While many companies and organisations were at least partially relying on telework prior to the global COVID-19 pandemic, many more were forced into working as virtual teams and didn’t have guidance for productively doing so. The prolonged crisis is now challenging how productivity can be enhanced or sustained due to pandemic weariness settling in as of the last quarter of 2021. We explore our learnings prior to the onset of COVID-19 and the evolution of the research as the pandemic made inroads into how virtual teams share knowledge while enhancing productivity in remote settings. Our research question was: how do virtual teams overcome issues of time and geographic location to share knowledge and maintain productivity?

 
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Πηγή: blogs.lse.ac.uk