
The future is now: Closing the skills gap in Europe’s public sector
As the need for digital government capabilities increases during the COVID-19 pandemic, the European public sector can close the skills gap by focusing on three areas.
The advance of digital technologies and especially artificial intelligence (AI) presents the European Union and the United Kingdom (the EU-28) with enormous opportunities for growth. A study by the McKinsey Global Institute shows that if digitally lagging sectors—such as manufacturing, mining, healthcare, and education—double their use of digital assets and increase the digitization of labor, the EU-28 could add €2.5 trillion to its GDP by 2025, boosting GDP growth by 1 percent per year until then.1 In its 2020 European Digital Strategy, the European Commission is attempting to realize this potential through measures such as increasing investments in AI development to more than €20 billion per year through 2030, compared with €3.2 billion in 2016.
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