The Superhero Stack: Powering Public Safety

Why can’t we connect with 911 operators on FaceTime or WhatsApp, to easily share photos and videos from the scene? Why do we wait for an emergency vehicle to arrive at an accident site to understand what’s happening when drones can get there faster and provide “eye in the sky” perspectives for first responders en route? According to the FBI, a car is stolen every 23 seconds in the United States, and 40% are never recovered — a shockingly high number given all of the data and technology available to us.

Crime prevention, detection, and response, as we know it, needs to change. Heck, all emergency response services need to change, including 911 itself. We live in an era where artificial intelligence can conjure up answers, images, audio, and video in seconds, but we still can’t always find a thief fleeing a crime scene in a car with stolen plates or translate a non-English speaker calling 911 in real-time. It’s time for a national upgrade to our first-responder and public safety systems.

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